Privacy Policy

Introduction

Silk Embroidery House Co., Ltd. ("we," "our," or "us") operates silkembroidery.net, an e-commerce platform specializing in premium silk embroidery. This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

Information We Collect

Personal Information

We may collect personal information when placing an order, including name, email, phone, shipping address, and order history.

Automatically Collected Information

We collect IP address, browser type, and pages viewed to improve our website experience.

How We Use Your Information

• Process and fulfill orders
• Send order confirmations and shipping updates
• Respond to customer service inquiries
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We share data with payment processors (PayPal) and shipping carriers as needed to fulfill orders.

Contact Us

Silk Embroidery House Co., Ltd.
No. 88 Silk Craft Lane, Suzhou, Jiangsu 215000, China
Email: contact@silkembroidery.net
Phone: +86 512 8888 6688